Quality Analyst cum Trainer

From 2 to 7 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Monitoring of calls, Email, Chat and complete analysis of service requests.

Preparation of daily dashboards & Analysis of reports/data .

Sharing daily reports & Quality Scores with the team.Ability to work in flexible hours.




Role:Quality Analyst

Salary: Not Disclosed by Recruiter

Industry:Gaming

Functional Area:Quality Assurance

Role Category:Business Process Quality

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

Accord Manpower Services (A brand of Accord Teleservices Pvt. Ltd.)

Accord Manpower Services
Company Info
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Recruiter Name:Neha

Contact Company:Accord Manpower Services (A brand of Accord Teleservices Pvt. Ltd.)

Telephone:9919998833

Email:neha@accordmanpower.com